PRIVACY POLICY
Last Updated: 15 August 2026
At Handzom, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains what information we may collect when you visit or purchase from handzom.in, how we use it, and the choices available to you.
By using our website or placing an order with us, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy explains what information we may collect when you visit or purchase from handzom.in, how we use it, and the choices available to you.
By using our website or placing an order with us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you interact with Handzom, we may collect information such as:
- Name
- Email address
- Mobile/phone number
- Billing address
- Shipping address
- Order and transaction information
- Product and purchase history
- Information you provide when contacting customer support
- Information submitted through forms on our website
- Technical information relating to your website visit, such as device type, browser and IP-related information, where applicable
- Cookie and similar technology information
- We only seek to collect information that is reasonably relevant to operating and improving our business and providing our services.
How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Process payments through our payment service providers
- Arrange delivery
- Send order confirmations and shipping updates
- Respond to customer enquiries
- Process returns and exchanges
- Provide customer support
- Improve our website, products and services
- Detect and prevent fraudulent or unauthorised activity
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted and where applicable
Payment Information
- Payments may be processed through third-party payment service providers.
- Handzom may receive transaction-related information necessary to confirm and fulfil an order. Payment credentials such as card details are generally handled by the relevant payment service provider rather than stored directly by Handzom.
Shipping & Service Providers
To fulfil your order, we may share relevant information with trusted service providers, including:
- Payment processors
- Courier and logistics partners
- Website and technology service providers
- Customer-support service providers
- Analytics or marketing service providers, where applicable
- These parties receive information only to the extent reasonably necessary to provide their services or fulfil applicable obligations.
Cookies
- Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Understand website usage
- Improve user experience
- Measure marketing or website performance, where applicable
- You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
Marketing Communications
- Where permitted, we may use your contact information to send information about Handzom products, launches, offers or brand updates.
- You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or contacting us.
- Transactional communications relating to your orders may still be sent when necessary.
Data Security
- We take reasonable organisational and technical measures to protect personal information against unauthorised access, misuse, loss or disclosure.
- However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
- We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and meeting legal or regulatory obligations.
Your Rights
- Subject to applicable law, you may have rights relating to your personal data, including rights concerning access, correction, withdrawal of consent and deletion or other applicable rights.
- Requests may be made using our contact details below
Third-Party Websites
- Our website may contain links to third-party websites or services.
- Handzom is not responsible for the privacy practices of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
Children's Privacy
- Our website is intended for general consumers and is not specifically directed at children.
- We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws.
- The updated version will be published on this page with the revised effective date.
Contact Us
For privacy-related questions or requests:
- Handzom
- Email: support@handzom.in
- Phone: +91 63633 99799
- Address: #104, Land capital calista, Ananthapura main road, Yelahanka, Bangalore - 560064.