Frequently Asked Questions
About Handzom
What is Handzom?
Handzom is an Indian menswear brand built around a simple idea: Wear Confidence.
We create understated, thoughtfully designed clothing with a focus on clean silhouettes, natural fabrics and timeless everyday wear.
Our approach is simple—less noise, better choices.
We create understated, thoughtfully designed clothing with a focus on clean silhouettes, natural fabrics and timeless everyday wear.
Our approach is simple—less noise, better choices.
Where is Handzom based?
Handzom is an Indian clothing brand. Our products are designed and developed in India, with manufacturing and sourcing carried out through selected Indian partners.
Where are Handzom products made?
Our garments are manufactured in India through carefully selected manufacturing partners.
We work closely with our suppliers and manufacturers to maintain consistency in fabric, construction, finishing and quality.
We work closely with our suppliers and manufacturers to maintain consistency in fabric, construction, finishing and quality.
Fabrics & Products
What fabrics does Handzom use?
We focus on natural and carefully selected fabrics such as cotton, linen, cotton-linen blends and other suitable natural-fibre materials.
Each product page specifies the fabric composition and relevant product details.
Each product page specifies the fabric composition and relevant product details.
Are Handzom garments pre-washed?
Where applicable, products may undergo washing or finishing processes before reaching you. Please refer to the individual product description for product-specific information.
Will natural fabrics have slight variations?
Yes. Natural fabrics can have subtle variations in texture, weave, colour and surface character. These are part of the nature of the material and should not automatically be considered defects.
Will the colour of my garment look exactly like the website?
We make every effort to represent colours accurately. However, slight differences may occur because of photography, lighting and individual screen settings.
Orders & Payments
How can I place an order?
Select your product, choose your size and quantity, add it to your cart and proceed to checkout.
Enter your delivery details and complete the available payment option.
Enter your delivery details and complete the available payment option.
What payment methods does Handzom accept?
Handzom accepts the payment methods displayed at checkout.
Does Handzom offer Cash on Delivery?
[TO CONFIRM BEFORE LAUNCH]
If COD is enabled, availability may depend on the delivery location and order conditions.
If COD is enabled, availability may depend on the delivery location and order conditions.
Will I receive an order confirmation?
Yes. After successfully placing an order, you will receive an order confirmation through the contact details provided during checkout.
Can I cancel my order?
If you wish to cancel an order, please contact us as soon as possible.
Once an order has entered processing, packing or dispatch, cancellation may no longer be possible.
Once an order has entered processing, packing or dispatch, cancellation may no longer be possible.
Shipping
Where does Handzom deliver?
We currently deliver across India.
How long will my order take to arrive?
Orders are normally processed before dispatch, followed by courier transit time.
The estimated delivery timeline will depend on your location and the shipping service available for your order.
Please refer to our Shipping & Payment Policy for the latest processing and delivery information.
The estimated delivery timeline will depend on your location and the shipping service available for your order.
Please refer to our Shipping & Payment Policy for the latest processing and delivery information.
Can I track my order?
Yes. Once your order has been dispatched, tracking information will be shared with you where available.
What happens if my package is delayed?
Courier delays can occasionally occur because of weather, operational issues, remote locations, holidays or circumstances beyond our control.
If your order appears significantly delayed, please contact us and we will assist you.
Returns & Exchanges.
If your order appears significantly delayed, please contact us and we will assist you.
Returns & Exchanges.
Can I return or exchange my Handzom product?
Eligible products may be returned or exchanged according to our Return & Exchange Policy.
Products must meet the applicable eligibility requirements.
Products must meet the applicable eligibility requirements.
Can I exchange for another size?
Yes, subject to availability and the conditions of our Return & Exchange Policy.
Can I return a product that I have worn?
No. Products must be unused, unworn, unwashed and in their original condition, with original tags and packaging intact, unless the issue concerns a manufacturing defect or incorrect item received.
What if I receive a damaged or incorrect product?
Please contact us as soon as possible after delivery with your order number and clear photographs/videos of the product and packaging.
We will review the issue and assist you with the appropriate resolution.
We will review the issue and assist you with the appropriate resolution.
Product Care
How should I wash my Handzom garments?
Always follow the care instructions provided on the garment.
For natural-fibre garments, we generally recommend gentle washing, avoiding excessive heat and drying according to the care label.
For natural-fibre garments, we generally recommend gentle washing, avoiding excessive heat and drying according to the care label.
Why does my natural-fabric garment feel different after washing?
Natural fabrics can change slightly in texture and feel after washing. Proper care helps preserve the garment's appearance and longevity.
Still have a question?
We're happy to help.
Email: support@handzom.in
Phone/WhatsApp: 63633 99799
Email: support@handzom.in
Phone/WhatsApp: 63633 99799